diff --git a/.gitignore b/.gitignore
index a1b30c1..4e60be7 100644
--- a/.gitignore
+++ b/.gitignore
@@ -14,3 +14,4 @@ build/
 pkg/
 old/
 version.go
+notes
diff --git a/jfapi.go b/jfapi.go
index 95b5ee2..00d368b 100644
--- a/jfapi.go
+++ b/jfapi.go
@@ -240,16 +240,25 @@ func (jf *Jellyfin) getUsers(public bool) ([]map[string]interface{}, int, error)
 }
 
 func (jf *Jellyfin) userByName(username string, public bool) (map[string]interface{}, int, error) {
-	users, status, err := jf.getUsers(public)
-	if err != nil || status != 200 {
+	var match map[string]interface{}
+	find := func() (map[string]interface{}, int, error) {
+		users, status, err := jf.getUsers(public)
+		if err != nil || status != 200 {
+			return nil, status, err
+		}
+		for _, user := range users {
+			if user["Name"].(string) == username {
+				return user, status, err
+			}
+		}
 		return nil, status, err
 	}
-	for _, user := range users {
-		if user["Name"].(string) == username {
-			return user, status, nil
-		}
+	match, status, err := find()
+	if match == nil {
+		jf.cacheExpiry = time.Now()
+		match, status, err = find()
 	}
-	return nil, status, err
+	return match, status, err
 }
 
 func (jf *Jellyfin) userById(userId string, public bool) (map[string]interface{}, int, error) {
diff --git a/main.go b/main.go
index 51d11c7..fdc8cd1 100644
--- a/main.go
+++ b/main.go
@@ -132,6 +132,13 @@ func test(app *appContext) {
 		out, err := json.MarshalIndent(users, "", "  ")
 		fmt.Print(string(out), err)
 	}
+	fmt.Printf("Enter a user to grab: ")
+	var username string
+	fmt.Scanln(&username)
+	user, status, err := app.jf.userByName(username, false)
+	fmt.Printf("userByName (%s): code %d err %s", username, status, err)
+	out, err := json.MarshalIndent(user, "", "  ")
+	fmt.Print(string(out))
 }
 
 func start(asDaemon, firstCall bool) {
diff --git a/pwreset.go b/pwreset.go
index 670dd6a..915ea09 100644
--- a/pwreset.go
+++ b/pwreset.go
@@ -67,6 +67,12 @@ func pwrMonitor(app *appContext, watcher *fsnotify.Watcher) {
 					}
 					app.storage.loadEmails()
 					var address string
+					uid := user["Id"]
+					if uid == nil {
+						app.err.Printf("Couldn't get user ID for user \"%s\"", pwr.Username)
+						app.debug.Printf("user maplength: %d", len(user))
+						return
+					}
 					addr, ok := app.storage.emails[user["Id"].(string)]
 					if !ok || addr == nil {
 						app.err.Printf("Couldn't find email for user \"%s\". Make sure it's set", pwr.Username)